PLAYER SUPPORT

A little help
for the journey.

Troubleshooting, answers, and a direct line to the developer.

GAME INFORMATION

Medieval Sky: The Crimson Arrival

Android · v0.5.12 pre-release build. Mission and boss designs are complete, and the public release is coming soon. For the other studio projects, see the portfolio and current development statuses.

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Before you report an issue

Note your game version, Android version, device model, and the steps that reproduce the issue. A screenshot can help, but remove personal information before sharing it.

FREQUENTLY ASKED QUESTIONS

Find your bearings.

Where can I download Medieval Sky: The Crimson Arrival?

Medieval Sky is being prepared for a public Android release and is coming soon. No launch date has been announced; the official game page will link to Google Play when the release is available.

Which devices are supported?

The inspected Android development build targets Android 7.0 or newer and requires OpenGL ES 3.0. These are build requirements, not a performance guarantee. Final compatibility will be shown on Google Play when the game is available.

The game crashes or will not start. What should I do?

Restart the game and your device, check available storage, and install any update provided through your official testing or distribution channel. If it persists, send the device model, Android version, game version, and reproduction steps.

Can I recover progress after clearing app data?

The inspected build keeps progress on the device. Clearing app storage removes those local saves. Do not clear storage or uninstall as an initial troubleshooting step if you want to preserve your progress. Progress is stored locally. A cloud-sync path is present in the development code, but authenticated backup and multi-device restore have not been confirmed for public release. Do not rely on cloud recovery yet.

Why are purchases unavailable?

Live billing is not configured in the inspected development build. A shop screen or reference price does not mean a real purchase can be made. If you have a transaction concern, send only a redacted order reference; never send full payment details.

How do Assistant Wingmen work?

Two Grumman F6F-5 Hellcats fight independently. CALL brings surviving escorts into battle and FALLBACK withdraws them while keeping their remaining health. Rare pickups are available in both modes; the optional Permanent Wingmen purchase supplies a pair on fresh deployments. It is separate from Combat Elite and Legendary Hangar.

Does Endless Skies repeat the same world?

Every new flight and Fly Again starts with a fresh world seed and random starting region. Landscapes unfold continuously. Six difficulty stages and milestone bosses every ten waves test survival without a final wave.

What carries into the next Story mission?

The valid NEXT MISSION path keeps your aircraft, remaining health, weapons, specials, shield resources and surviving Wingmen. Destroyed escorts are not replenished during continuation. Starting a fresh deployment resets temporary combat state.

How do I report a bug?

Use the report helper below to prepare an email. Describe what you expected, what happened, and the exact steps. Review the message before sending it from your email app.

How can I ask about my data?

Read the game-specific privacy policy and email the privacy contact for questions about support correspondence or deletion requests. Local game storage can be cleared in Android settings; this resets local progress.

REPORT FROM THE FIELD

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